Privacy and Cookie Policy
Pursuant to Regulation (EU) 2016/679 ("GDPR") and ePrivacy Directive
This Policy is translated into different languages to facilitate understanding. In case of conflicts, inconsistencies, or discrepancies between the translated versions, the original Italian version shall prevail and be legally binding.
Welcome to Sentorette. Your privacy and the security of your personal data are of fundamental importance to us. In this document, we transparently explain what data we collect, why we collect it, and how we protect it.
1 Data Controller and Contact Details
The Data Controller is:
Sentorette S.L.
Avda Amsterdam 3, C.C. San Marino, local 3
Los Cristianos 38650 Arona (TF) - España
Email: info@gadgetsprofumati.com
2 What data do we collect?
We collect and process different categories of personal data depending on how you interact with our website:
- Navigation Data: IP addresses, browser type, operating system, access time, pages visited. Acquired automatically for the normal operation of the site.
- Identification and Contact Data: Name, surname, email address, phone number, country, province, ZIP code, and shipping address.
- Billing Data: VAT number, Tax Code, Recipient Code (SDI), and data related to economic transactions.
- Data generated by Virtual Assistants (AI): Texts, requests, and conversation logs generated while using our support chat.
- Cookies and Preferences: Your choice regarding the acceptance or rejection of tracking systems.
3 Purposes and Legal Bases
We process your data exclusively for the following purposes and in compliance with Art. 6 of the GDPR:
| Purpose of Processing | Legal Basis |
|---|---|
| Service provision and order execution: Shopping cart management, shipping, billing, and customer support. | Execution of a contract (Art. 6, par. 1, lett. b) |
| Legal Obligations: Retention of accounting and tax documents according to current legislation. | Legal obligation (Art. 6, par. 1, lett. c) |
| IT Security: Prevention of fraud, cyber-attacks, and ensuring server operation. | Legitimate interest (Art. 6, par. 1, lett. f) |
| Statistical Analysis and Tracking: Use of third-party scripts (e.g., Google Analytics) to analyze traffic. | Consent via Cookie Banner (Art. 6, par. 1, lett. a) |
4 Chatbot and Artificial Intelligence
An assistance service (chat) based on Artificial Intelligence technologies provided by third parties is active on our site. Conversations are processed to provide you with real-time answers. Please do not enter sensitive personal data (e.g., health data, passwords, or credit cards) in the chat. The use of this tool is optional and subject to your acceptance via the cookie banner.
5 Methods and Retention Periods
Your data is processed using IT tools equipped with adequate technical and organizational security measures. It will be kept for the time strictly necessary:
- Accounting and billing data 10 years (legal obligations)
- Registered Account Until cancellation request
- Cookie Preferences 12 months from the last choice
- Server Logs (Security) Maximum 12 months
6 Data Recipients
cookie consent management platforms (Cookiebot, Google Consent Mode)
- Your data will never be sold. It may be shared, strictly for the stated purposes, with the following subjects (appointed as External Data Processors):
- profiling/remarketing cookies (Google Ads, Facebook Pixel, Criteo, etc.)
- Hosting and Cloud infrastructure service providers.
- You can manage or revoke your cookie preferences at any time via the dedicated banner/panel (CMP).
- Payment processors (e.g., PayPal, Stripe, credit institutions).
* [For further details, read our Cookie Policy.]
Couriers and logistics partners for order delivery.
7. Profiling and automated decisions
Analysis and AI platforms (e.g., Google Ireland Limited).
If profiling activities occur (e.g. for personalized offers), these take place only with your explicit consent and you may object at any time by writing to us.
Accounting, tax, or legal consultants.
- 8. Data subject rights Extra-EU Data Transfer: Takes place exclusively in compliance with the EU-US Data Privacy Framework (DPF) or through Standard Contractual Clauses (SCC).
- You always have the right to: Detailed Cookie Policy
access data and receive a copy
This site uses cookies, small text files saved on your device.
8 rectification, erasure, restriction of processing
A. Consent Management
- objection and withdrawal of consent
- We have developed a proprietary system. Your choice is saved in the technical cookie
gdpr_consent, which lasts 1 year. - data portability
- B. Types of Cookies
- complain to the Data Protection Authority (www.garanteprivacy.it)
Technical Cookies (Always Active) info@gadgetsprofumati.com.
To exercise your rights, write to: info@